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• Product Manager

  Product Manager

  Brno | Full Time

  The Mission
  As a Product Manager at Threatmark, your primary mission is to bridge the gap between the innovative, technology-driven environment of our product development team and the dynamic needs of our market and clients. You will be pivotal in guiding the direction, development, and strategy of our products, ensuring they not only meet market demands but also exceed customer expectations and align with Threatmark’s commitment to quality, security, and data protection.

  General

  • Seniority: 3+ years of product management experience in a tech or startup environment.
  • Employment Type: Employee or Contractor.
  • Schedule: Full-time.
  • Work Arrangement: Full remote possible, with availability for periodic meetings and collaboration sessions.

  Responsibilities
  As a Product Manager, your core responsibilities will include:

  1. Market Analysis & Strategy Development:
     1. Conducting thorough market research to understand industry trends, customer needs, and competitive landscape.
     2. Developing and implementing product strategies that align with Threatmark’s vision and market opportunities.
  2. Product Ownership:
     1. Defining product vision and roadmaps with a clear understanding of customer needs and business objectives.
     2. Prioritizing product features and capabilities based on value, impact, and strategic importance.
  3. Cross-functional Leadership:
     1. Collaborating with engineering, QA, marketing, sales, and support teams to ensure a seamless product lifecycle from conception to launch.
     2. Leading product release plans and setting expectation for delivery of new functionalities.
  4. Stakeholder Management:
     1. Communicating effectively with stakeholders at all levels, ensuring transparency and alignment on product progress, milestones, and challenges.
     2. Gathering and integrating feedback from customers, partners, and internal teams to continuously refine product strategy.
  5. Performance Analysis:
     1. Defining success metrics and analyzing product performance to inform future development.
     2. Conducting post-release evaluations to ensure outcomes align with initial product goals and market needs.

  Qualifications
  Must Have:

  • Proven experience in product management, ideally within a technology or startup environment.
  • Strong understanding of the product lifecycle, agile methodologies, and user experience design.
  • Ability to analyze market data and translate complex technical details into clear, user-focused solutions.
  • Strong leadership skills with the ability to drive product vision through influence and collaboration.
  • Excellent communication and presentation skills.

  Nice to Have:

  • Technical background with understanding of software development processes and principles.
  • Experience in cybersecurity, fintech, or similar high-stakes tech industries.
  • Familiarity with Threatmark’s technology stack and the specific challenges of a startup environment.

  What We Value

  • Ownership: Taking initiative, driving results, and passionately owning project outcomes.
  • Collaboration: Building positive, transparent, and effective relationships with all team members and stakeholders.
  • Adaptability: Thriving in a fast-paced and evolving environment, being flexible and ready to take on new challenges.
  • Innovation: Continuously seeking improvement, being open to new ideas, and making data-driven decisions.

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• Sales Account Executive – North America

  Sales Account Executive

  America | Full Time

  ThreatMark, a growing leader in the field of behavioral intelligence applied to fraud management, is seeking an experienced sales hunter for North America.  This person will own a significant territory of independent banks and credit unions within the US and Canada.  An experienced team is assembled in support to achieve aggressive yet attainable targets for the company’s revenue growth.

  Responsibilities:

  Prospect for new leads
  Leveraging consultative selling techniques to uncover unmet customer needs and pain points which the ThreatMark solution can address
  Gain credibility internally and with client by conducting efficient meetings and communication with critical attendees at each stage
  Own and manage sales pipeline reporting for territory including critical detail on history, status and next steps toward close
  Mastry of platform and ability to handle objections/ competitive comparisons in order to build credibility and priority consideration
  Attend and leverage industry events and organizations toward accelerating sales opportunities
  Collaborate with channel sales to leverage existing partners and identify new candidates toward additional sales opportunities
  Report into VP of Sales for Americas

  Requirements:

  Proven track record selling risk/ fraud/ authentication solutions
  Experience selling to independent banks and credit unions as well as understanding the unique profile of these FIs; $1B- $10B in assets
  Self-starter with the desire to cut through red tape and get to results
  Quickly be able to qualify and disqualify prospects
  Comfort working in startup environment; entrepreneurial spirit
  Appreciation for collaboration and relationship building inside of the organization
  Ability to work with cross-functional groups (Sales Engineers, Marketing, Product, Delivery and Developers) to critical functions including but not limited to informing:
  Market/customer needs
  Critical brand presence
  Lead gen/ outbound prospecting
  Demo requirements
  History of consistently meeting or exceed aggressive sales goals
  25%+ travel to client and industry (conference) sites (domestic) as well as international to internal company events
  Excitement about fraud detection/ behavioral intelligence space with an eye toward trends and innovative applications within

  Compensation:

  Full health insurance 100% funded by ThreatMark
  Fixed remote office expense reimbursement
  Ability to qualify for company equity

   

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• Application Support Specialist

  Application Support Specialist

  Brno | Full Time

   

  In ThreatMark, we bring trust and safety in the digital world through state-of-the-art behavioral profiling solutions supported by AI-based security platforms. Our products deliver complete fraud prevention through payments risk analysis, validation of user identity, and detection of cyber threats for businesses worldwide. We’re detecting when the banking customer’s behavior seems out of character, blocking fraud in real-time – thus helping banks outsmart criminals.

  We’ve had consecutive years of outstanding growth and commercial success throughout the world. Our team is enthusiastic, dynamic, and ambitious, so we’re on a mission to make ThreatMark’s technology the No.1 fraud prevention system globally.

  Who are we looking for?

  ThreatMark is constantly onboarding new customers and partners, which is why we’re looking to expand our Customer Care Team. We are looking for talented and passionate people to join our current nine-people-strong Customer Care Specialists team.

  What will you be working on?

  As a part of our Technical Application Support team, you will investigate and resolve customer incidents and requests reported by customers. You have to be in close contact with the technical and support teams of our customers and partners.

  You will be responsible for resolving any detected issues and keeping customer installations running smoothly. You have to react to any detected issues (both during standard working hours and 24/7 on-call duty) with customer installations and perform necessary actions to keep the system running as expected. Our Application Support Specialists ensure that systems are up and running 24/7/365.

  Our applications run on Linux, and our technical stack includes tools such as Kubernetes, Prometheus, Ansible, Docker, or ELK.

  The Application Support team is deploying and regularly updating all ThreatMark customer instances. Our specialists are expected to perform system deployment tasks from the preparation phase until post-deployment testing and verification. This requires successful mastering of various automation tools and the AWS environment.

  If you find yourself stuck with a complex problem, don’t worry, you will get support from your colleagues and our engineering. At ThreatMark, we’ll work together with you to broaden your horizon every day!

   

  What makes an ideal candidate?

  – Communicative English is a must (written and spoken)

  – Knowledge of Linux platform (CentOS is an advantage)

  – Previous experience Kubernetes is an advantage

  – Experience with SQL language, HTTP protocols, Jira, and Confluence tools

  – Proactive approach and ability to learn new things

  – Willingness to take part in planned on-call duties

  – Strong analytical skills

  – We value experience with Docker, Ansible, AWS, ELK, or willingness to learn these technologies. We would also greatly appreciate it if you have experience with SQL, knowledge of HTTP protocols, and experience with Jira and Confluence tools.

   

  APPLY TODAY