SECURE SCAM DETECTION BUILT FOR BANKING

FAQs

Find answers to your most pressing questions about ScamFlag and its features.

• What does ScamFlag detect and how can the user use the tool?

  ScamFlag is designed to detect symptoms of common tricks fraudsters, particularly scammers, use to trick users. These include (but not limited to) marketplace scams, romance scams, investment scams, fake merchant scams, phishing, smishing and business email compromise.

  It works across multiple channels and modalities, so users can take or upload pictures of websites advertising products, bank login screens, WhatsApp and SMS conversations, e-mail messages, and more.

  Users benefit from real-time responses indicating whether what they see is likely a scam or other form of fraud attempt, including recommended steps to take.

• How does ScamFlag work?

  ScamFlag is powered by GenAI, trained on scam samples to analyze omnichannel information for signs of suspicious text strings, deceptive language, and fake graphical artifacts. It analyzes any picture from the structural perspective, extracts visible text found in the picture, and tries to understand the context. If it finds any link or bank account number, it checks it against public sources and the ThreatMark internal intelligence database.

• What will be the detection efficacy of ScamFlag?

  The detection efficacy of ScamFlag depends on the quality of the data provided. When evidence is submitted, whether it be a screenshot of the conversation or a photo of the phishing website, ScamFlag achieves an accuracy of approximately 99% compared to live fraud experts. In other words, 99 out of 100 submitted screenshots or photos are correctly evaluated.

• What will be the outcome of ScamFlag's analysis?

  Based on the provided evidence, from a screenshot of a conversation to a photo of a phishing website, ScamFlag delivers a clear result along with a detailed explanation. For example, when a phishing e-mail is submitted, ScamFlag lists all attributes that led to its classification as phishing (e.g., unsolicited links, urgency in the message, unknown sender, untrusted domain, and other indicators).

• Does ScamFlag require additional permissions?

  Typically not. ScamFlag uses the permissions already granted to the hosting banking app, which usually includes access to essential features like storage and camera by default, only as needed for functionality.

• Do users need to download a separate app?

  No, ScamFlag is seamlessly integrated into your existing banking app, ensuring a frictionless user experience.

• What is the pricing model?

  ScamFlag is priced based on the size of your user base. To get a quote, please fill out the application form.

• Can ScamFlag work as a standalone product?

  Yes. ScamFlag exists as a standalone solution and can easily complement your existing tech stack. However, for the best results, we recommend using it as part of the full ThreatMark platform.