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• Product Manager

  Product Manager

  Brno | Full Time

  The Mission
  As a Product Manager at Threatmark, your primary mission is to bridge the gap between the innovative, technology-driven environment of our product development team and the dynamic needs of our market and clients. You will be pivotal in guiding the direction, development, and strategy of our products, ensuring they not only meet market demands but also exceed customer expectations and align with Threatmark’s commitment to quality, security, and data protection.

  General

  • Seniority: 3+ years of product management experience in a tech or startup environment.
  • Employment Type: Employee or Contractor.
  • Schedule: Full-time.
  • Work Arrangement: Full remote possible, with availability for periodic meetings and collaboration sessions.

  Responsibilities
  As a Product Manager, your core responsibilities will include:

  1. Market Analysis & Strategy Development:
     1. Conducting thorough market research to understand industry trends, customer needs, and competitive landscape.
     2. Developing and implementing product strategies that align with Threatmark’s vision and market opportunities.
  2. Product Ownership:
     1. Defining product vision and roadmaps with a clear understanding of customer needs and business objectives.
     2. Prioritizing product features and capabilities based on value, impact, and strategic importance.
  3. Cross-functional Leadership:
     1. Collaborating with engineering, QA, marketing, sales, and support teams to ensure a seamless product lifecycle from conception to launch.
     2. Leading product release plans and setting expectation for delivery of new functionalities.
  4. Stakeholder Management:
     1. Communicating effectively with stakeholders at all levels, ensuring transparency and alignment on product progress, milestones, and challenges.
     2. Gathering and integrating feedback from customers, partners, and internal teams to continuously refine product strategy.
  5. Performance Analysis:
     1. Defining success metrics and analyzing product performance to inform future development.
     2. Conducting post-release evaluations to ensure outcomes align with initial product goals and market needs.

  Qualifications
  Must Have:

  • Proven experience in product management, ideally within a technology or startup environment.
  • Strong understanding of the product lifecycle, agile methodologies, and user experience design.
  • Ability to analyze market data and translate complex technical details into clear, user-focused solutions.
  • Strong leadership skills with the ability to drive product vision through influence and collaboration.
  • Excellent communication and presentation skills.

  Nice to Have:

  • Technical background with understanding of software development processes and principles.
  • Experience in cybersecurity, fintech, or similar high-stakes tech industries.
  • Familiarity with Threatmark’s technology stack and the specific challenges of a startup environment.

  What We Value

  • Ownership: Taking initiative, driving results, and passionately owning project outcomes.
  • Collaboration: Building positive, transparent, and effective relationships with all team members and stakeholders.
  • Adaptability: Thriving in a fast-paced and evolving environment, being flexible and ready to take on new challenges.
  • Innovation: Continuously seeking improvement, being open to new ideas, and making data-driven decisions.

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• Application Support Specialist

  Application Support Specialist

  Brno | Full Time

   

  In ThreatMark, we bring trust and safety in the digital world through state-of-the-art behavioral profiling solutions supported by AI-based security platforms. Our products deliver complete fraud prevention through payments risk analysis, validation of user identity, and detection of cyber threats for businesses worldwide. We’re detecting when the banking customer’s behavior seems out of character, blocking fraud in real-time – thus helping banks outsmart criminals.

  We’ve had consecutive years of outstanding growth and commercial success throughout the world. Our team is enthusiastic, dynamic, and ambitious, so we’re on a mission to make ThreatMark’s technology the No.1 fraud prevention system globally.

  Who are we looking for?

  ThreatMark is constantly onboarding new customers and partners, which is why we’re looking to expand our Customer Care Team. We are looking for talented and passionate people to join our current nine-people-strong Customer Care Specialists team.

  What will you be working on?

  As a part of our Technical Application Support team, you will investigate and resolve customer incidents and requests reported by customers. You have to be in close contact with the technical and support teams of our customers and partners.

  You will be responsible for resolving any detected issues and keeping customer installations running smoothly. You have to react to any detected issues (both during standard working hours and 24/7 on-call duty) with customer installations and perform necessary actions to keep the system running as expected. Our Application Support Specialists ensure that systems are up and running 24/7/365.

  Our applications run on Linux, and our technical stack includes tools such as Kubernetes, Prometheus, Ansible, Docker, or ELK.

  The Application Support team is deploying and regularly updating all ThreatMark customer instances. Our specialists are expected to perform system deployment tasks from the preparation phase until post-deployment testing and verification. This requires successful mastering of various automation tools and the AWS environment.

  If you find yourself stuck with a complex problem, don’t worry, you will get support from your colleagues and our engineering. At ThreatMark, we’ll work together with you to broaden your horizon every day!

   

  What makes an ideal candidate?

  – Communicative English is a must (written and spoken)

  – Knowledge of Linux platform (CentOS is an advantage)

  – Previous experience Kubernetes is an advantage

  – Experience with SQL language, HTTP protocols, Jira, and Confluence tools

  – Proactive approach and ability to learn new things

  – Willingness to take part in planned on-call duties

  – Strong analytical skills

  – We value experience with Docker, Ansible, AWS, ELK, or willingness to learn these technologies. We would also greatly appreciate it if you have experience with SQL, knowledge of HTTP protocols, and experience with Jira and Confluence tools.

   

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• Principal Software Engineer

  Principal Software Engineer

  Brno | Full Time

   

  The Mission

  As the Principal Software Engineer at ThreatMark, your main objective is to continuously drive improvement of the platform. Your goal is to improve scalability, latency, resiliency, availability and other defined architecture parameters. Your results will be directly reflected in the fraud prevention metrics, dependent business variables (revenue, margin) as well as valuation of the company and your personal stock option pool. Your code will be used to process data from more than 50M devices, creating decisions within milliseconds on top of thousands of events per second.

  You will collaborate with the CTO, product managers, research team (building the ML/AI models), platform team and other fraud-fighers in the company.

  General

  • Seniority: 5+ years experience in a high-tech/startup universe

  • Employment Type: Employee or Contractor

  • Schedule: Full-time

  • Work Arrangement: Full remote possible, with availability for in-person gatherings, collaboration sessions as well as team-buildings

  Responsibilities

  • Collaborate with product managers, research, and other engineers to understand requirements and translate them into well-defined technical specification.

  • Ownership of ensure the scalability, reliability, and performance of the product

  • Design, implement, optimize, monitor

    • Data retrieval and storage

    • Data processing pipeline (stream processing, batch processing)

    • … any other relevant code to catch fraudsters

  • Mentor and guide other engineers

  • Ensure compliance with relevant data protection regulations and standards

   

  Qualifications

  Must Have:

  • Passion for building great software, that solves real problem of real people

  • Proven track-record of in designing and implementing large-scale data processing systems

  • Demonstrable strong proficiency in any high-level programming language (and related ecosystem)

  • Deep understanding of technologies and computer science fundamentals behind SQL and NoSQL

  • Experience with building and operating distributed systems, including

    • Foundational algorithms/papers used in this space (map reduce, consensus, fault tolerance, synchronization, leader election, gossip …)

    • Message queues/buses (Kafka/NATS/….)

    • Observability (logs, telemetry, tracing, …)

    • Orchestration (kubernetes)

  • Excellent communication and presentation skills, both in written and oral form

  • Strong problem-solving skills and the ability to think critically

  Nice to Have:

  • Experience with cloud platforms such as AWS

  • Knowledge of statistical analysis and ML

  • Experience in the cybersecurity domain

  • Previous experience in a startup environment

  • Leadership skills and passion to help other people perform at their best

  What We Value

  • Ownership: Taking initiative, driving results, and passionately owning project outcomes

  • Collaboration: Building positive, transparent, and effective relationships with all team members and stakeholders

  • Adaptability: Thriving in a fast-paced and evolving environment, being flexible and ready to take on new challenges

  • Innovation: Continuously seeking improvement, being open to new ideas, and making data-driven decisions

   

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• Junior UI/UX Designer

  Junior UI/UX Designer

  Brno | Full Time

   

  The Mission

  As a Junior UI/UX Designer at ThreatMark, you will be responsible for designing user-friendly interfaces. You will collaborate with cross-functional teams, including product managers and developers, to ensure our products are intuitive and visually appealing. Your contributions will play a crucial role in enhancing user satisfaction and overall product quality.

  The primary product you will work on is a web application used by fraud analysts. They use it to determine if a customer is a victim of fraud and if additional action is necessary. By improving the application’s efficiency, you will help fraud analysts work faster and prevent more fraudulent activities.

  General:

  • Seniority: Entry-level (Students are encouraged to apply)

  • Hire: Employee or Contractor

  • Employment Type: Part Time

  • Place of work: Offices in Brno, Bratislava or Prague; Full Remote Possible

   

  Responsibilities:

  In this role, you will:

  • Design and prototype user interfaces for web applications.

  • Conduct user research and usability testing to gather feedback and iterate on designs.

  • Collaborate with product managers and developers to understand user needs.

  • Create wireframes, mockups, and interactive prototypes in Figma.

   

  Qualifications:

  Must have:

  • Basic knowledge of design principles and experience with design tools such as Figma, Sketch, Adobe XD, or similar.

  • Strong attention to detail and a keen eye for aesthetics.

  • Being able to communicate in English.

  Nice to have:

  • Experience with HTML, CSS, and JavaScript.

  • Familiarity with Agile development processes.

  What we value:

  • A strong ability to take ownership and move towards shared goals without supervision.

  • A proactive and positive attitude with a passion for learning and growth.

  • A fervent passion to learn new skills and technologies.

  • Creative problem-solving skills and an innovative mindset.

   

  At ThreatMark, we value diversity and are committed to creating an inclusive environment for all employees. If you are passionate about UX design and eager to contribute to a team that is making a significant impact in the cybersecurity landscape, we encourage you to apply. Please submit your resume and a brief cover letter explaining your interest in the role and how your skills align with our mission.

  APPLY TODAY

• Senior Data Engineer

  Senior Data Engineer

  Brno | Full Time

   

  About ThreatMark

  ThreatMark is a cutting-edge cybersecurity company dedicated to safeguarding digital experiences. We specialize in providing innovative solutions to combat online fraud and protect businesses and consumers from cyber threats. At ThreatMark, we value creativity, collaboration, and a passion for excellence in everything we do.

   

  The Mission

  As a Senior Data Engineer at ThreatMark, your primary mission will be to architect and maintain robust data infrastructure and pipelines that support our data-driven decision-making and advanced analytics. You will collaborate closely with our data analysts, data scientists, and engineering teams to ensure our data is precise, accessible, and meaningful, ultimately enhancing the quality of our products. Your work will enable ThreatMark to achieve its business objectives with confidence, backed by reliable and insightful data analysis.

   

  General:

  • Seniority: Senior (5+ years of experience)

  • Hire: Employee or Contractor

  • Employment Type: Full-time, Employee or Contractor

  • Place of work: Offices in Brno, Bratislava or Prague; Full Remote Possible

   

  Responsibilities:

  In this role, you will:

  • DataLake Development:

    • Build and maintain storage of structured and semi-structured data in DataLake.

    • Maintain configuration of DataLake-related AWS infrastructure and services.

    • Develop and automate data ingestion, ETL processes and maintenance jobs.

    • Create a layer of consolidated data to be used for data analysis and reporting.

  • Data Quality and Integrity:

    • Ensure high levels of data quality and integrity across all data sources and pipelines.

    • Implement monitoring and alerting mechanisms to detect and address data issues promptly.

  • Performance Optimization:

    • Optimize data processing workflows for performance and efficiency.

    • Address bottlenecks and ensure data pipelines can scale with increasing data volumes.

  • Data Security and Compliance:

    • Ensure compliance with relevant data protection regulations and standards.

    • Implement data security measures to safeguard sensitive information.

  • Collaboration and Support:

    • Work closely with data analysts and data scientists to understand their data needs and ensure data availability.

    • Provide support and guidance on best practices for data engineering and data analysis.

  • Reporting and Data Analysis:

    • Create and automate data reports with qualitative and quantitative metrics and with data visualizations.

    • Perform exploratory data analysis, compute statistical measurements and provide summaries, insights and interpretations derived from the analysis.

  • Feature Prototyping and Validation:

    • Prototype new features from the source data to enhance our fraud detection capabilities.

    • Validate prototypes or solutions by preparing correctly set-up experiments and measuring adequate statistical metrics.

   

  Qualifications:

   

  Must have:

  • Proven experience as a Data Engineer (5+ years).

  • Knowledge of and experience with:

    • SQL, Python, PySpark, Iceberg, Terraform, AWS Services (IAM, S3, Glue, Lambda, EMR, …), Git, Gitlab CI/CD, K8s, Helm, Pytest

    • relational, column-oriented and NoSQL database design

    • statistical metrics used in data analysis (e.g. recall and precision, with scikit-learn)

    • creating data visualizations (e.g. with matplotlib/seaborn/plotly)

  • Strong proficiency in building and maintaining ETL and data pipelines.

  • Understanding non-technical requirements and points-of-view to be able to create reports and perform data analysis in comprehension of our product’s needs and it’s added value.

  • Interest in reaching beyond data engineering to data analysis.

  • Excellent problem-solving skills and attention to detail.

  • Ability to communicate effectively in English.

   

  What we value:

  • Ownership: A strong ability to take ownership and move towards shared goals without supervision.

  • Collaboration: A positive, can-do attitude with no-excuse startup mindset, clear, honest and timely communication.

  • Innovation: A fervent passion to learn new skills and technologies, seeking improvement, being open to new ideas, and making data-driven decisions.

  • Adaptability: Thriving in a fast-paced and evolving environment, being flexible and ready to take on new challenges.

  At ThreatMark, we value diversity and are committed to creating an inclusive environment for all employees. If you are passionate about data analysis and eager to contribute to a team that is making a significant impact in the cybersecurity landscape, we encourage you to apply. Please submit your resume and a brief cover letter explaining your interest in the role and how your skills align with our mission.

  APPLY TODAY