Banks to fraudsters: tackling love-scam losses head-on
As seen in Banking Risk & Regulation, banks are pushing back against romance scams, which hit a six-year global high in 2024, saying that technology alone won’t be enough to turn the tide.
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Romance scams cost UK victims over £100 million in recent years, while the U.S. suffered even greater losses.
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Financial institutions are calling for a multi-pronged approach: combining tech solutions with human oversight, smarter customer education, and stronger fraud detection systems.
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The article argues that stopping romance scams isn’t just about better detection, but about understanding how fraudsters manipulate emotions, trust, and relationships, and helping customers recognize red flags before it’s too late.
Read the full deep-dive in Banking Risk & Regulation to explore why tackling romance scams demands more than automated defenses and how banks can evolve their strategies. Banks to fraudsters: this romance is over