In this episode of the Behind Enemy Lines podcast, host Mike LaFleur speaks with Hailey Windham, Board Member of Operation Shamrock, about advanced fraud-fighting strategies. Hailey shares her journey into fraud prevention and highlights the importance of helping others within the industry. She emphasizes that fraud fighters are eager to collaborate, regardless of competing institutions.

The conversation explores the significance of internal culture in combating fraud. Hailey stresses that organizations must break down silos between departments and foster a collaborative environment. This allows for a united front in protecting members and their assets. She further discusses the importance of fraud teams partnering with other business units to have a thorough fraud protection program.

Hailey also sheds light on Operation Shamrock’s work in addressing pig butchering scams. The organization offers support to victims and works to identify gaps in law enforcement and banking practices. She urges fraud fighters to connect with others, seek mentorship, and build relationships within their organizations to strengthen fraud prevention efforts.
Guest-at-a-Glance

💡Name: Hailey Windham
💡What they do: Board member
💡Company: Operation Shamrock
💡Noteworthy: Hailey started her career as a bank teller and is now a fraud fighter and host of the Banking on Fraudology podcast.
💡Where to find them: LinkedIn

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