In this episode of Behind Enemy Lines, host Mike LaFleur speaks with Matt Wezeman, Fraud Response Officer at Mercantile Bank. Matt shares his journey from the Air Force to his current role, highlighting how his military background and diverse banking experience shaped his approach to combating fraud. With insights into his career pivot, Matt discusses how adaptability and a passion for problem-solving prepared him for the challenges of fraud prevention.

The conversation delves into the rising sophistication of fraud, from social engineering to insider threats. Matt explains how Mercantile Bank is addressing these challenges through proactive education, cross-department collaboration, and community outreach. He emphasizes the importance of building a strong network and staying informed through continuous learning.

Matt also reflects on the emotional side of fraud prevention, sharing stories of hard-won recoveries and heartbreaking losses. His commitment to protecting clients and making a positive impact shines through in this compelling discussion.