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Home Resources Trinity Bank: Disrupting APP Fraud and Remote Access Scams through Behavioral Intelligence.

Trinity Bank: Scaling Defense Against APP Fraud.

Trinity Bank is a premier Czech financial institution dedicated to providing high-touch service and robust security to its growing client base. In an era where social engineering is becoming the primary weapon of fraudsters, Trinity Bank has taken a proactive stance.
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Key Challenges

  • Authorized Push Payment (APP) Fraud
  • Remote Access Tool (RAT) Manipulation
  • Limitations of Internal Legacy Systems

The Motivation

Trinity Bank faced a rising challenge: sophisticated scammers were bypassing traditional security by manipulating customers directly. These Authorized Push Payment (APP) scams involved fraudsters convincing clients to authorize transfers themselves, often while using Remote Access Tools (RAT) to guide them. The bank recognized that their internal systems struggled to identify when a legitimate user was acting under the influence of a scammer.

The Solution

Trinity Bank turned to ThreatMark to move beyond the limitations of their internal systems. The most significant shift was the transition from Detection to De-manipulation. With ThreatMark’s real-time fraud monitoring, Trinity Bank’s fraud team can now see exactly when a client is being manipulated, allowing them to pause suspicious sessions and reach out to the customer with specific evidence of the scam.

Key Results

Zero internal development costs for fraudEnhanced detection of APP and RAT-based fraud detection

Real-time visibility into customer manipulation

Reduced financial losses from social engineering

Improved client trust through proactive intervention